A Transition Manager is often called at the bedside of information systems when the MD observes disfunctions in the operation of the company:
- When it is necessary to run a failing IT production (situation), to put back on track a large application project (this is key);
- When it is necessary to intervene at the MD’s request to transform ISD, to facilitate the transformation of relations between the business functions and the ISD.
But is it possible to transform a ISD without impacting relations with other business functions?
Probably not, because the real measure of the ISD acivity value is the way other functions’ performance improves.